Privacy policy
This privacy policy applies to the processing of personal data by:
Gorilla Wear B.V.
Saffierstraat 18
7554 TG Hengelo
The Netherlands
Email: info@gorillawear.com
We respect the privacy of all users of our webshop and ensure that the personal data you provide is handled confidentially and in accordance with the General Data Protection Regulation (GDPR).
1. Website Visit and Hosting
You can visit our website without entering personal information. During each visit, technical data such as your IP address, browser type, and visit time is automatically processed to ensure the website’s functionality. This is done via Logic4 and possibly Cloudflare as a Content Delivery Network (CDN). This data is used solely for functional and security purposes and is deleted after a maximum of seven days.
2. Hosting
Our website is hosted by Logic4. This party processes data on behalf of Gorilla Wear, exclusively within the EU. Technical data may be transferred to third-party servers to improve performance or ensure security, such as through Cloudflare.
3. Data Processing for Orders and Customer Communication
3.1 Orders and Contract Fulfillment
To process orders, we collect personal data such as name, address, email address, phone number, and payment information under Article 6(1)(b) GDPR (necessary for contract performance).
3.2 Payments
We work with MultiSafePay and PayPal to process payments. These payment providers receive only the information necessary to complete the transaction. Their respective privacy policies apply.
3.3 Newsletter
If you subscribe to our newsletter via Copernica, we use your email address to periodically inform you about promotions and products. You may unsubscribe at any time using the link in each newsletter or by emailing info@gorillawear.com.
3.4 Customer Contact
If you contact us via email or a contact form, we use your data solely to respond to your inquiry. Once resolved, your data is deleted unless a legal retention obligation applies.
4. Review Requests via Trusted Shops
We use Trusted Shops to send review requests by email. After a purchase, your email address may be shared with Trusted Shops to request a review. This is done based on legitimate interest (Article 6(1)(f) GDPR). You can opt out via the unsubscribe link or our contact form.
5. Cookies and Tracking
Our website uses functional cookies to ensure proper operation. We also use analytical cookies to evaluate and improve the site’s performance. Where required by law, we ask for your consent before placing non-essential cookies. You can manage your preferences via the cookie banner on our website.
5.1 Third-Party Cookies
We also use third-party cookies for marketing and affiliate purposes. These help us measure ad campaign performance and allocate commissions to affiliate partners. These cookies are placed only with your consent via our cookie banner.
| COOKIE ID | PURPOSE | RETENTION PERIOD |
|---|---|---|
| rmuid | Targeting cookie used by the Rakuten Advertising Affiliate Network. See the Rakuten Advertising Privacy Policy. | Expires after 365 days |
6. Your Rights
You have the right to access, correct, delete, restrict the processing, and transfer your personal data. You may also object to the processing of your data and have the right to lodge a complaint with the relevant Data Protection Authority.
7. Contact for Privacy Matters
For any privacy-related questions or requests, please contact:
info@gorillawear.com
We work with an external data protection officer.
8. Changes
This privacy policy may be updated from time to time. The most current version is always available on our website.
9. Third-Party Websites
This privacy policy does not apply to third-party websites linked through our webshop. We cannot guarantee that these third parties handle your personal data in a secure or reliable manner. We recommend reviewing the privacy policies of these websites before using them.
